Privacy policy

Last updated: December 16, 2025

VELLARD operates this store and website, including all related data, content, features, tools, products, and services, in order to provide you, the customer, with a curated and personalized shopping experience. We use Shopify’s technology, which allows us to provide our Services in a secure and efficient manner.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through our Services, or when you otherwise communicate with us.

In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, use, and disclosure of your personal information.

We encourage you to read this Privacy Policy carefully. By accessing or using any of our Services, you acknowledge that you have read and understood how we handle your personal information as described herein.

Personal Information We Collect

When we refer to “personal information,” we mean any information that identifies, relates to, describes, or can reasonably be linked to you, directly or indirectly. Personal information does not include anonymized or de-identified data that cannot reasonably be used to identify you.

Depending on how you interact with the Services, where you reside, and applicable law, we may collect the following categories of personal information:

  • Contact information, such as your name, address, billing and shipping address, phone number, and email address.

  • Financial information, including payment card details, payment methods, payment confirmations, and transaction details.

  • Account information, such as username, password, preferences, and settings.

  • Transaction information, including products you view, add to your cart, save to a wishlist, purchase, return, or cancel.

  • Communications with us, including messages sent to our customer support team.

  • Device information, such as IP address, browser type, network connection, and unique identifiers.

  • Usage information, related to how and when you interact with our Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Information you provide directly when creating an account, making a purchase, or contacting us.

  • Automatic collection through cookies and similar technologies when you use our Services.

  • Service providers who process information on our behalf.

  • Business partners or authorized third parties.

How We Use Your Personal Information

We use your personal information for the following purposes:

  • Providing and improving the Services, including payment processing, order management, shipping, returns, customer support, and personalization of your shopping experience.

  • Marketing and advertising, such as sending promotional communications and displaying relevant advertisements.

  • Security and fraud prevention, to protect your account, detect suspicious activity, and ensure the integrity of our Services.

  • Communications, to respond to inquiries, provide support, and maintain our business relationship with you.

  • Legal compliance, including fulfilling legal obligations, responding to lawful requests, and enforcing our terms and policies.

Disclosure of Personal Information

We may share your personal information in the following circumstances:

  • With Shopify and service providers who help us operate the store (payment processing, shipping, storage, analytics, and customer support).

  • With marketing and advertising partners, in accordance with their own privacy policies.

  • When you expressly authorize such disclosure.

  • With affiliated companies or as part of a business transaction.

  • To comply with legal obligations or to protect our rights and the rights of our customers.

Relationship with Shopify

Our Services are hosted on Shopify. Shopify collects and processes personal information to provide and improve the Services. Some of this information may be transferred to servers located outside your country of residence. In certain cases, Shopify acts as a data controller. For more information, please review Shopify’s Privacy Policy at:
https://privacy.shopify.com/en

Third-Party Websites

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their policies before providing any personal information.

Children’s Information

Our Services are not intended for minors, and we do not knowingly collect personal information from children. If we become aware that a minor has provided us with personal information, we will delete it in accordance with applicable law.

Security and Data Retention

We implement reasonable security measures to protect your personal information. However, no system is completely secure. We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy or to comply with legal obligations.

Your Rights

Depending on your place of residence, you may have rights such as:

  • Access to your personal information

  • Correction of inaccurate data

  • Deletion of personal data

  • Data portability

  • Objection to the use of data for advertising purposes

You may exercise these rights by contacting us using the information provided below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this website, and the “Last updated” date will be revised accordingly.

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, you may contact us at:

vellard.official@gmail.com