Terms of service

Last updated: December 16, 2025

These Terms of Service govern your access to and use of this website, as well as any purchases made through VELLARD. By visiting our site and/or purchasing any of our products, you agree to be bound by these Terms of Service, along with our additional policies, including our Privacy Policy and Return & Refund Policy.

If you do not agree to any of these terms, you should not use our Services.

General Information

This website is operated by VELLARD. Throughout the site, the terms “we,” “us,” and “our” refer to VELLARD. VELLARD offers this website, including all information, tools, and Services available, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and Services.

Website Use and Eligibility

By using this site, you represent that:

  • You are of legal age under the laws applicable in your place of residence, or

  • You have the consent of a legal guardian to use this site.

You agree not to use our products or Services for any illegal or unauthorized purpose, nor to violate any applicable laws.

Products and Services

All products offered by VELLARD are subject to availability. We reserve the right to:

  • Modify or discontinue products without prior notice.

  • Limit the sale of our products to any person, geographic region, or jurisdiction.

  • Update product descriptions, prices, and images at any time.

We make every effort to display product colors and details as accurately as possible; however, we cannot guarantee that your device’s display will be accurate.

Pricing and Payments

Product prices are subject to change without notice. We reserve the right to correct any typographical errors, inaccuracies, or omissions related to pricing, promotions, shipping, or availability.

By placing an order, you agree to provide current, complete, and accurate payment and billing information and authorize the applicable charges to your selected payment method.

Shipping and Delivery

Shipping times are estimates and may vary depending on destination, logistics providers, or customs processing. VELLARD is not responsible for delays caused by external factors such as customs inspections, carrier issues, or force majeure events.

Any applicable international taxes, duties, or customs fees are the customer’s responsibility.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms an integral part of these Terms of Service. We recommend reviewing it before making a purchase.

Intellectual Property

All content available on this site, including text, images, logos, designs, graphics, and audiovisual materials, is owned by VELLARD or used under license and is protected by applicable intellectual property laws.

Any unauthorized reproduction, distribution, or use of such content is strictly prohibited without VELLARD’s prior written consent.

Accuracy of Information

We do not guarantee that the information available on this site is complete, up to date, or error-free. Your use of any information provided is at your own risk.

Third-Party Links

Our site may include links to third-party websites. We are not responsible for the content, policies, or practices of those websites. Accessing external links is at your own risk.

Limitation of Liability

To the maximum extent permitted by law, VELLARD shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our Services or products, including, without limitation, loss of profits, loss of data, or service interruptions.

Indemnification

You agree to indemnify and hold harmless VELLARD, its affiliates, suppliers, and collaborators from any claim arising out of your breach of these Terms of Service or your misuse of the Services.

Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of Mexico, without prejudice to any consumer rights that may apply under the laws of your country of residence.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will become effective once posted on this website.

Contact

If you have any questions about these Terms of Service, you may contact us at:

vellard.official@gmail.com